Customer Support

File a warranty claim

Something wrong with your Elisa product? Fill out the form below and our service team will get back to you within 24 hours.

Track an existing claim →

5-year warranty

On every Elisa chimney, hob and gas stove — from the date you bought it.

24-hour response

Our service team reviews every claim within one business day.

Track anytime

You'll get a claim number to check status or get updates instantly.

1. Your details

So we can reach you about your claim.

Full name *

Email *

Phone *

Address *

City *

State *

Pincode *

2. Purchase details

Elisa products carry a 5-year warranty from the date of purchase.

Product *

Model number

Serial number

Invoice number *

Purchase date *

Where did you buy it? *

3. What's wrong?

Tell us what's happening so we can route your claim to the right team.

Issue type *

Describe the issue *

4. Attachments

A clear invoice and photos help us resolve your claim faster.

Invoice / purchase proofClick to upload (JPG / PNG / PDF, max 10 MB)

Photos of the defect (0/4)Add photos (up to 4 total)

I agree that Elisa India may contact me about this claim by email, phone, or WhatsApp, and may share the details above with their authorized service network.

We'll respond within 24 business hours.